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Privacy Policy

FACTS

What does Santa Cruz Community Credit Union (SCCCU) do with your information?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Payment history and transaction history
  • Account balances and employment information

HOW?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Santa Cruz Community Credit Union chooses to share information, and whether you can limit this sharing.

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

DOES SCCCU SHARE?

CAN YOU LIMIT SHARING?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposesto offer our products and services to you, not through a third party

YES

YES

For our affiliates’ everyday business purposes – information about your transactions and experiences

NO

WE DON’T SHARE

For our affiliates’ everyday business purposes – information about your creditworthiness

NO

WE DON’T SHARE

For nonaffiliates to market to you

NO

WE DON’T SHARE

For our joint marketing agreements

NO

WE DON’T SHARE

WHO WE ARE

Who is providing this notice?

Santa Cruz Community Credit Union (SCCCU)

How does SCCCU protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include state-of-the-art computer safeguards and secured files and buildings.

How does SCCCU collect my personal information?

We collect personal information, for example, when you:

  • Open an account or make deposits or withdrawals
  • Apply for a loan
  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

DEFINITIONS

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies. SCCCU does not share personal information with nonaffiliated financial companies.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you through a separate mailing house.

Other important information

To opt out of marketing mailings, call 831-425-7708. If you have questions, email marketing@scccu.org. To print the Privacy Policy, click here.

Cookie Disclosure

Visitors to Santa Cruz Community Credit Union’s website remain anonymous. We do not collect unique identifying information about you individually, unless you voluntarily and knowingly provide us that information. Our website does collect certain information using “cookies.” Cookies are small files that your browser places on your computer. We may use session cookies, persistent cookies, and other tracking technologies such as pixels and tags to better understand how you interact with our site, to monitor usage by our users and web traffic routing on our services, and to improve and personalize our site. Many internet browsers automatically accept cookies. You may be able to instruct your browser to stop accepting cookies or to prompt you before accepting cookies from the sites you visit. Google provides some additional privacy options relating to Google analytics, described at www.google.com/policies/privacy/partners/. We do not respond to “do not track” browser signals at this time. You may elect to provide us with more specific information, such as when you give us feedback or send us an email. If you provide us this information, it is used internally and in furtherance of the purpose for which it was provided. We do not sell information we collect or that is provided to us regarding visitors to Santa Cruz Community Credit Union’s website to any third parties, and although we do use it for marketing purposes, we would never Spam someone who previously visited our website. If you believe any of the information is in error, or believe any information collected about you has been used for an improper purpose, please contact us immediately at 831-425-7708.