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Privacy Policy


What does santa cruz community credit union do with your personal information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share information as described in this notice.


All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Santa Cruz Community Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Santa Cruz Community Credit Union share?

Can you limit this sharing?

For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes –
to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes –
Information about your transactions and experiences



For our affiliates’ everyday business purposes –
Information about your creditworthiness



For our affiliates to market to you



For nonaffiliates to market to you




Call 831-425-7708, opt. 6, or go to

Who we are

Who is providing this notice?

Santa Cruz Community Credit Union

What we do

How does Santa Cruz Community Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files and buildings.

How does Santa Cruz Community Credit Union collect my personal information?

We collect personal information, for example, when you:

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and nonfinancial companies.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Other important information

For more information on our Privacy Policy, you may write us at 324 Front Street, Santa Cruz, CA 95060 or call us at 831-425-7708 or visit our website at

Cookie Disclosure

Visitors to Santa Cruz Community Credit Union’s website remain anonymous. We do not collect unique identifying information about you individually, unless you voluntarily and knowingly provide us that information. Our website does collect certain information using “cookies.” Cookies are small files that your browser places on your computer. We may use session cookies, persistent cookies, and other tracking technologies such as pixels and tags to better understand how you interact with our site, to monitor usage by our users and web traffic routing on our services, and to improve and personalize our site. Many internet browsers automatically accept cookies. You may be able to instruct your browser to stop accepting cookies or to prompt you before accepting cookies from the sites you visit. Google provides some additional privacy options relating to Google analytics, described at We do not respond to “do not track” browser signals at this time. You may elect to provide us with more specific information, such as when you give us feedback or send us an email. If you provide us this information, it is used internally and in furtherance of the purpose for which it was provided. We do not sell information we collect or that is provided to us regarding visitors to Santa Cruz Community Credit Union’s website to any third parties, and although we do use it for marketing purposes, we would never Spam someone who previously visited our website. If you believe any of the information is in error, or believe any information collected about you has been used for an improper purpose, please contact us immediately at 831-425-7708.