By clicking on this link you will leave our website. We are not responsible for nor can we modify the content available via this link.

I understand Cancel

Important! Email transmission is not a secure form of communication. Please do not include any account numbers, social security numbers, or password information in your message.

I understand Cancel
Please Note

Some documents on our website may not be compliant with the Americans with Disabilities Act (ADA) Standards for Accessible Design. If you are having trouble viewing a document on our website, please contact SCCCU for assistance at 831-425-7708. Thank you.

Continue Close

SMS Terms and Conditions

SMS Terms and Conditions

SCCCU Account Servicing Texts

Last updated: November 12, 2026
  1. About this programSanta Cruz Community Credit Union (“SCCCU”, “we”, “us”) sends account servicing text messages to members who agree to receive them. The program is called SCCCU Account Servicing Texts. All messages come from SCCCU and are about your own SCCCU accounts and loans.
  2. Messages you may receive
    • Reminders about upcoming or past-due loan payments
    • Secure links to make a payment or confirm a payment arrangement
    • One-time verification codes
    • Links to review or confirm your contact preferences
    • Other information about your existing SCCCU accounts and loans

    We do not send marketing or promotional messages through this program.

  3. How you sign upYou can agree to receive these text messages by:
    • giving verbal consent when an SCCCU representative or SCCCU’s automated phone assistant asks you during a call; or
    • providing your mobile number to SCCCU and agreeing to be contacted under the “Consent to Contact” section of your SCCCU Membership and Account Agreement.

    On a call, after confirming your identity, we ask: “May I text a secure payment link from Santa Cruz Community Credit Union to your number ending [last 4 digits]? Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Is that okay?”

    We send a text only if you say yes, and we record the date, time, and number. Saying no does not affect your call or your account. Agreeing to receive text messages is not a condition of membership, of any loan, or of any purchase.

  4. Message frequencyMessage frequency varies based on your account activity.
  5. CostMessage and data rates may apply. Check your mobile plan for details. SCCCU does not charge for these messages.
  6. How to stop messagesReply STOP to any message to stop receiving texts. You can also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT or REVOKE. We will send one final text confirming you are unsubscribed, and you will not receive further text messages from this program. Opting out also stops SCCCU’s automated calls to that number.To start receiving texts again, reply START or UNSTOP.
  7. HelpReply HELP to any message for help, or call SCCCU at 831-425-7708.
  8. Carrier disclaimerCarriers are not liable for any delayed or undelivered messages.
  9. PrivacyWe do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers, text messaging opt-in data, and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Please read our Privacy Policy (https://scccu.org/privacy-policy/) to learn how we handle your information.
  10. Changing your mobile numberIf you change or give up your mobile number, please tell us so we do not send texts to someone else. You can call 831-425-7708 or visit any SCCCU branch.
  11. Changes to these termsWe may update these terms from time to time. The date at the top of this page shows when they were last changed.
  12. Contact usYou may call Santa Cruz Community Credit Union at 831-425-7708, stop by any SCCCU branch, or visit www.scccu.org.